SHIPPING & RETURNS
SHIPPING POLICY
Parcels are either sent DHL next day tracked and signed or Royal Mail 2nd class post, also tracked.
If parcels have not arrived, please contact us scruffscarpleadsandtackle23@gmail.com to discuss further.
Please remember that all leads are “made to order” and will be shipped as soon as ready, turn around may be up to 14 days.
​
If you want to make an international order, please contact us first at the email above.
RETURN & EXCHANGE POLICY
LEADS:
​
In all the orders we have had so far, over 100,000 leads, we have never had an order returned, which we think speaks for itself!
​
As each lead is “made to order” and personalised to your specification, returns are not routinely allowed.
However, if the lead product is faulty, please contact us to discuss further. scruffscarpleadsandtackle23@gmail.com
​
LUGGAGE:
​
If you believe the product to be faulty, please contact us to discuss further. scruffscarpleadsandtackle23@gmail.com
MERCHANDISE:
​
If you believe the product to be faulty, please contact us to discuss further. scruffscarpleadsandtackle23@gmail.com
​
TERMINAL TACKLE:
​
If you believe the product to be faulty, please contact us to discuss further. scruffscarpleadsandtackle23@gmail.com
​
CANCELLATIONS
If you need to cancel or amend an order, please do so within 24hours. Please be sure to check your order carefully.